In April 2018, ISEC was engaged by Transport NSW – TrainLink, to design and deliver a pilot training program to a handpicked audience consisting of Train Drivers, Passenger Services Officers and Managers as well as Platform Managers from various lines and stations across the state.
In collaboration with TrainLink, our training team designed an interactive program that consisted of elements related to applying regulatory powers, managing conflict and employing self-protection skills. This program was also designed to align with nationally accredited units of competency.
The finalised program “Authorised Officers Skills Workshop” was delivered over three days at the Transport College in Petersham. The feedback from the pilot attendees was overwhelmingly positive and the program has now been delivered monthly for over 11 months, at various locations in NSW and to over 150 TrainLink personnel. The Authorised Officer Skills Workshop has also gone on to win several awards within the training and transport industry.
Well done to our training team whom are all active security practitioners and highly qualified trainers with decades of industry experience, who also possess a genuine drive for providing comprehensive preparatory and evolutionary training.